BlueTree 5000 Guia do Utilizador Página 61

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6. The BlueVue message box displays “[Modem]…is not responding to
expected commands”
Possible cause:
The modem’s firmware and BlueVue Device Manager are incompatible because either
or both versions are not current.
Troubleshooting:
Upgrade the modem’s firmware to the latest version.
Uninstall BlueVue Device Manager, and then install the latest version.
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